Six Sigma and Quality Systems

Designing and deploying quality systems and six sigma initiatives

A striking testimonial of what six sigma and quality systems can do to a company is provided by Robert W. Galvin, Past Chairman of the Executive Committee, Motorola, Inc., who states:

"At Motorola we use statistical methods daily throughout all of our disciplines to synthesize an abundance of data to derive concrete actions. How has the use of statistical methods within Motorola Six Sigma initiative, across disciplines, contributed to our growth? Over the past decade we have reduced in-process defects by over 300 fold, which has resulted in a cumulative manufacturing cost savings of over 11 billion dollars". ., R.W. Galvin, forward to the book Modern Industrial Statistics: Design and Control of Quality and Reliability by Kenett and Zacks, Duxbury, 1998.

KPA has trained over 350 Black Belts and 1500 Green Belts in a variety of industries including software development, banking, chemical industry, pharmaceuticals, semiconductiors, services and telecommunications.

KPA's Six Sigma roadmap for small and medium enterprises consists of a six months intensive program combining training and implementation projects. The training consists of 16 full time equivalent training days and the projects span six months. Following completion of the projects and the training program the project leaders get certified as Black Belts, the team members as Green Belts.

A typical small and medium size enterprises will identify 2-3 Black Belt candidates and launch 2-3 six sigma projects defined after an initial one day training of the enterprise management team.

Projects are conducted in small teams lead by the enterprise candidate Black Belt. A KPA Black Belt mentors the various projects and provides the necessary training. In order to graduate as a certified Black Belts, the candidates must demonstrate results. As part of the Six Sigma Black Belt training, KPA will review, critique, and advise the Black Belt candidates.

A specific roadmap implementation spans six months with two weeks of full time training and one day/week of a combination of training and project team meetings. The management of the projects relies on a specially designed Six Sigma Project Review Form.


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