publications on Software Quality Management

"Software Failure Data Analysis" in Encyclopedia of Statistics in Quality and Reliability, Ruggeri, F., Kenett, R. S. and Faltin, F. (editors in chief), Wiley, 2007.

"Assessing Software development and Inspection Errors", Quality Progress, pp. 109-112, October 1994 with correction in issue of February 1995.

"Understanding the Software Process" in Total Quality Management for Software, edited by G. Schulmeyer and J. McManus, Van Nostrand- Reinholt, 1992.

"A Process Management Approach to Software Quality Assurance" (with S. Koenig), Quality Progress, pp. 66-70, November 1988.